Large Crush Velvet Cushions or Covers Diamante Chesterfield

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return process. Here are the key points of our return policy:

1. Eligibility: To be eligible for a return, the item(s) must be unused, in its original packaging, and in the same condition as when you received it. Certain items, such as personalized or intimate goods, may not be eligible for return due to hygiene reasons. Please refer to the specific product page for any restrictions.

2. Return Process: To initiate a return, please contact our customer support team within 14 days of receiving your order. They will provide you with a Return Authorization (RA) number and guide you through the return process. Returns received without an RA number may not be accepted.

3. Return Shipping: The cost of return delivery will be the responsibility of the customer, unless the return is due to a mistake on our part or a defective item. We recommend using a trackable shipping service to ensure that your return reaches us safely.

4. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 3-7 business days. Please note that the original shipping charges are non-refundable.